Terms & Conditions
Welcome to VANASANA! These Terms & Conditions ("Agreement") apply to your use of the VANASANA website (the "Website") and the purchase and sale of products from VANASANA (collectively, the "Services"). The Services are operated by VANASANA, located in Berlin, Germany. By accessing the Website or using the Services, you agree to be bound by this Agreement.
Use of the Website
1.1. Eligibility: You must be at least 18 years old to use the Services and make purchases on the Website. By using the Services, you represent and warrant that you are at least 18 years old.
1.2. Account: To access certain features of the Website and make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account.
1.3. Accuracy of Information: You agree to provide accurate, current, and complete information during the registration process and when making a purchase. You are solely responsible for any inaccuracies or omissions in the information you provide.
Product Availability, Orders, and Delivery
2.1. Product Availability: We produce our yoga wear handcrafted, and therefore, our stock may be limited. In the event that a product becomes unavailable after you have placed an order, we will notify you on the website catalog or by email. A refund will be arranged promptly for any unavailable products.
2.2. Orders: By placing an order, you make an offer to purchase the selected product(s) in accordance with this Agreement. We reserve the right to accept or decline your order in our sole discretion. If we accept your order, we will send you a confirmation email with the details of your purchase.
2.3. Delivery: We offer worldwide delivery, and the shipping costs may vary depending on the location. Please refer to the shipping information provided on the Website for detailed shipping rates and delivery times. We work with external providers for the delivery of products, and therefore, we are not responsible for the management of the delivery process.
Returns and Refunds
3.1. Refunds: We want you to be fully satisfied with your purchase. If, for any reason, you are not satisfied with your order, you may be eligible for a refund. Please refer to our Refund Policy, available on the Website, for detailed information on the refund process.
3.2. Return Process: If you need to return a product, please contact us at email@example.com. We will provide you with the necessary instructions for returning the item. Please note that you are responsible for any return shipping costs, unless the return is due to a defect or error on our part.
4.1. Ownership: The Website and its content, including but not limited to text, graphics, logos, images, designs, and software, are the property of VANASANA and are protected by applicable copyright and other intellectual property laws.
4.2. Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website and its content for personal and non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any portion of the Website or its content without the prior written consent of VANASANA.
Disclaimer of Warranties and Limitation of Liability
5.1. Warranty Disclaimer: The Services, including the Website and its content, are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. VANASANA disclaims all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
5.2. Limitation of Liability: To the maximum extent permitted by applicable law, VANASANA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption, arising out of or in connection with your use of the Services, even if VANASANA has been advised of the possibility of such damages.
6.1. Modification: VANASANA reserves the right to modify this Agreement at any time. Any changes will be effective upon posting the revised Agreement on the Website. Your continued use of the Services after the posting of any changes constitutes your acceptance of such changes.
6.2. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of Germany, without giving effect to any principles of conflicts of law.
6.3. Contact Us: If you have any questions or concerns about these Terms & Conditions, please contact us at firstname.lastname@example.org.
7.1. Coupon Applicability: VANASANA may offer promotions from time to time, including discounts, special offers, or other promotional activities ("Promotions"). Promotions may be subject to specific terms and conditions, which will be clearly stated in the promotional materials or on the Website ("Promotion Terms"). By participating in a Promotion, you agree to be bound by the Promotion Terms.
7.2. Right to Modify or Cancel: VANASANA reserves the right to modify, suspend, or cancel any Promotion at any time without prior notice. In the event of modification, suspension, or cancellation, VANASANA will make reasonable efforts to notify participants.
8.1. Coupon Eligibility: VANASANA may provide coupons that can be applied to your purchase to receive discounts or other benefits ("Coupons"). Coupons are applicable under specific circumstances as outlined in the Promotion Terms. VANASANA reserves the right to determine the eligibility and application of Coupons.
8.2. Coupon Application: To apply a Coupon to your purchase, you will need to enter the designated coupon code during the checkout process. Please ensure that you enter the code accurately, as Coupons are case-sensitive.
8.3. Coupon Restrictions: Coupons may have certain restrictions, including but not limited to the following:
a) Expiration Date: Coupons may have an expiration date after which they will no longer be valid. Please refer to the Promotion Terms for the specific expiration date.
b) Single Use: Coupons may be limited to one-time use per customer or order unless otherwise specified in the Promotion Terms.
c) Non-Transferable: Coupons are non-transferable and may not be combined with other offers, unless explicitly stated in the Promotion Terms.
d) Minimum Purchase: Some Coupons may require a minimum purchase amount to be eligible for the discount or benefit. The minimum purchase amount will be specified in the Promotion Terms.
8.4. Right to Apply Coupons: VANASANA reserves the right to accept or decline the application of a Coupon in its sole discretion. If a Coupon is determined to be ineligible or in violation of the Promotion Terms, VANASANA may remove the discount or benefit associated with the Coupon from your purchase.
Initial Offer Promotion
9.1. Description: VANASANA may offer an initial offer promotion to new customers, providing a 20% discount on their first purchase ("Initial Offer"). To avail the Initial Offer, customers must enter the designated coupon code during the checkout process.
9.3. Limitations: The Initial Offer is subject to the Promotion Terms and may have additional limitations or conditions as specified. Please review the Promotion Terms associated with the Initial Offer for complete details.
10.1. Modification: VANASANA reserves the right to modify or amend the terms of any Promotion or Coupon at any time without prior notice. Any changes will be effective upon posting the revised terms on the Website.
10.2. Governing Law: This chapter regarding Promotions and Coupons shall be governed by and construed in accordance with the laws of Germany.
By participating in Promotions, applying Coupons, or availing the Initial Offer, you acknowledge that you have read, understood, and agreed to be bound by the Promotion Terms and the provisions outlined in this chapter.
By using the VANASANA website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.